Function: Customer Success
Team: Sales
Location: Lagos, Nigeria
Role Type: Full Time
Salary Range: NGN 510,000 [Gross]
About the Role
Tix is hiring a Sales Associate to grow our base of event organisers and expand the value we create with existing customers. You’ll bring new organisers to Tix, help them understand how we can support their events, and build lasting commercial relationships.
This is a proactive, target-led role for someone who enjoys finding opportunities, starting conversations, and can close deals. You’ll own outbound prospecting, manage a healthy pipeline, and identify opportunities to grow existing accounts in partnership with the Customer Success team.
We’ll measure your success by the revenue you bring in and the quality of the pipeline you build.
What You'll Do
- Identify and prospect new organisers through cold calls, emails, social media messages and other thoughtful outbound channels
- Build a strong understanding of Tix, our value proposition and the competitive landscape, so you can sell confidently across different customer segments
- Run discovery calls and product demonstrations to understand an organiser’s needs and show how Tix can support their events
- Build and manage a pipeline of qualified leads, keeping activity, next steps and deal progress up to date
- Identify upsell and expansion opportunities within existing accounts, working closely with the Customer Success team to grow account value
- Track and report on your key sales metrics, including pipeline value, conversion rates and closed revenue
- Close new business, meeting or exceeding monthly and quarterly revenue targets
- Work with the marketing team to refine messaging, identify target customer profiles and share insight from sales conversations